1. The Student Contract is an important legal agreement between Elmwood International College. It is a critical document that helps to minimize future disputes and hence it has to be completely understood by the student prior to enrolment.
  2. Our school will explain clearly the contents of the Student Contract to the students and if necessary, in native language.
  3. Our school use the Standard PEI-Student Contract provided by CPE, which includes the detailed breakdown of total fee payable by the student. The Sample of the Standard PEI-Student Contract used by school is available on the website.
  4. Our school sign an individualised student contract with each full-time/part-time student.
  5. Each contract is valid only for admission to one course.
  6. For any amendment made which constitute to a change in the original intent, both students and the Principal must sign beside the amendment(s) on both sets of the Standard PEI-Student Contract.
  7. No field shall be left blank in the Standard PEI-Student Contract. Where it is non-applicable, it will be filled with “N.A.”.
  8. Our school will provide the student with a cooling-off period of seven (7) working days after the date that the Contract has been signed by both parties. In the event where the student submits a written notice of withdrawal to school within the cooling-off period, regardless of whether the student has started the course or not, school shall refund the student the highest percentage (stated in the Refund Table) of the fees already paid.
  9. Our school will explain to the student that the standard contract also captures special conditions, if any, that school has mutually agreed with the student at the point of recruitment, for example, any discounts granted.
  • Sample of the Standard PEI-Student Contract used by school is available on CPE website. 
  • Click here to download a copy of Standard PEI-Student Contract.
  • Click here to view our school Student Contract Execution Procedure.

a) Application Fee

Application fee SG$300 is non-refundable and will not be protected under the Fee Protection Scheme.

  • Payment modes: Cash, SGD crossed cheque, cashier’s order, bank draft, Telegraphic Transfer and Interbank Transfer.
  • Payable to: ELMWOOD INTERNATIONAL COLLEGE PTE. LTD.

b) Course Fees

The course fee is refundable and will be subjected to Elmwood International College’s refund policy.

  • Payment modes: Cash, SGD crossed cheque, cashier’s order, bank draft, Telegraphic Transfer and Interbank Transfer.
  • Payable to: Elmwood International College Pte. Ltd.
    Note: The school will purchase the FPS Insurance cover within 7 working days from the day that payment is received or deposited into our bank account.

c) Miscellaneous Fees

  • Payment modes: Cash, cheque

Note: Miscellaneous fee will not be protected under the Fee Protection Scheme.

Note:    

d) Late Payment Charges

Students are required to make payment of their course fees on-time as stated in the Standard PEI-Student Contract. Elmwood International College may impose late payment charges if payments are not received by the stipulated due dates.

Result Release

All students are informed of their assessment results through the following avenues:

  • Students enrolled in our Academic programmes will be informed of their assessment results when they receive their Student Progress Reports issued at the end of each Quarterly Test.

Students enrolled in our Higher Education programmes will be informed of their assessment results:

  • For each module through the Exam Result Release memo put up at the Assessment Noticeboard in school.
  • For the entire course through their respective transcript and certificate, when all graduation requirements have been fulfilled.

Student Performance data is readily available to our students and graduates upon request. Kindly contact the school to process your request.

Result Appeal

Elmwood International School has a policy on appeal for final results. Students can apply for appeal of their final results by requesting for a re-marking of specific assessment papers. Such request has to be submitted within one week from the date of release of the final results to the Head, Academic or Head, Higher Education.

Students may submit an appeal for review of results using the Exam Results/Re-sitting Appeal Form, citing reasons for their appeal. This appeal must be submitted.

The request will be surfaced to the Examination Board for approval and a re-marking of the student’s assessment scripts will be arranged. The results from the re-marking will be presented to the Examination Board for approval before releasing the outcome of the appeal to the student.

The approved results from re-marking will supersede the earlier results and be considered as final.

For each assessment paper, students can only appeal for re-marking of their assessment papers once.

Re-sitting Appeal

Elmwood International College has a policy with regards to re-sitting of assessments. Re-sitting of assessment will be conducted within two weeks from the date of release of results.

For students who wish to request for a re-sitting of their assessment, they need to submit the Exam Results/Re-sitting Appeal Form within one week from the date of release of the final results to the Head, Academic or Head, Higher Education.

The request will be surfaced to the Principal for approval and upon approval by the Principal, a re-sitting will be arranged. The results of the re-assessment will be presented to the Examination Board for approval before they are communicated to the students concerned.

The approved results from re-marking will super-cede the earlier results and be considered as final.

Timeline 

EImwood International College works within the following timelines for the processing and release of the final exam results and appeal results:

For Academic Programmes:

  1. Release of Quarterly Assessment results – within 4 weeks after completion of the final paper of the Quarterly Assessment
  2. Release of approved results from re-marking – within 4 weeks from the official date of release of assessment results (or 3 weeks from the close of the appeal period)

For Higher Education Programmes:

  1. Release of examination result and final marks for the entire module – within 3 months from date of final examination
  2. Release of approved results from re-marking – within 4 weeks from the official date of release of assessment results (or 3 weeks from the close of the appeal period)
Click here to download Exam Results/Re-sitting Appeal Form. 
  1. The Fee Protection Scheme (FPS) serves to protect the total course fees (exclude application fee and miscellaneous fee) paid by the students.
  2. In the event that Elmwood International College is unable to continue its operations due to insolvency and/or regulatory closure; students can claim that unconsumed fees from the FPS provider.
  3. FPS is compulsory for all students (regardless of nationality and the type of passes) taking courses at our school except courses with waiver granted by Committee for Private Education (CPE).
  4. Elmwood International College has appointed Lonpac Insurance Bhd as our FPS Insurance provider, a CPE appointed FPS service provider.
  5. Elmwood International College is strictly not allowed to collect course fee beyond 12 months.
  6. Student will receive a copy of the Certificate of Insurance (COI) from school and also a copy from the FPS Insurance Provider through email.
  7. Please click here to view the Lonpac Insurance Certificate (Policy No. Z/23/BM00/001091). 
  8. More details of the FPS can also be found in the FPS Instruction Manual, available at CPE’s website.

 

Note:

  • Refund process to be completed within 7 working days of submission by the student.
Clickhere to view Refund Policy

Medical Insurance Coverage for hospitalization and related medical treatment for the entire course duration.

All our students have to be covered by medical insurance. Those who are already covered by their own medical insurance plans, can opt out of the medical insurance scheme but need to provide a copy of their medical insurance to school for record.

Under EImwood International College, the coverage under the medical insurance policy as per arrangement with Liberty Insurance Pte Ltd is as follow:

  • Annual overall limit of S$20,000 per student;
  • At least B2 ward (in government and restructured hospitals);
  • 24 hours coverage in Singapore and overseas (if student is involved in school-related activities).

Students will be given a copy of the Product Summary and Frequently Asked Questions (FAQ) with information on the policy terms and conditions, the claim procedure, any exclusion, etc.

  • Click here for Group Medical Insurance Certificate 2023, Policy No. SD22M06345.
  • Click here for Group Medical Insurance Coverage Confirmation Letter 2023.
  • Click here for Product Summary and Frequently Asked Questions.
  • Click here for Claim form on Group Hospital and Surgical.

Please approach the Student Services Department for more information if required.

Elmwood International College has a Student Code of Conduct. The Student Code of Conduct is intended to guide students’ conduct so that they can have a meaningful and enjoyable learning experience in our school. Students studying in our school are expected to abide by this Code of Conduct which includes the following areas:

  • Attendance
  • Attire and Appearance
  • Attitudes and Behavior

Consequences: 

A serious or persistent failure to comply with our Student Code of Conduct could result in disciplinary action, including the following:

  • verbal warning
  • counselling
  • written warning
  • detention
  • suspension
  • dismissal
  • police report

Attendance:

  • Students are required to attend and be punctual for all lessons.
  • Absence from lessons or official functions must be accompanied by a medical certificate or official leave approval.
  • Student’s attendance is monitored for each lesson and lateness of more than 30 minutes will be considered as absenteeism.

Attire and Appearance:

  1. The school uniform should be worn when attending school and representing the school at functions outside school. 
  2. All students are required to wear the prescribed school uniform and modification to the uniform is not allowed. 
  3. All students wearing the school uniform are to ensure that their shirt is tucked in at all times.
  4. Students are expected to keep their appearance neat and tidy. 
  5. Male students must be neat in appearance.
  6. Hair must be neat and short. Hair must not be dyed.
  7. Earrings or ear studs are not allowed.
  8. Nails must be kept short and clean.
  9. Female student must be neat in appearance.
  10. Long hair must be plaited or tied up neatly.
  11. Hair must not be tainted or dyed. 
  12. Wearing of make-up is not allowed. 
  13. Multiple earrings are not allowed.
  14. Nails must be kept short, and clean without nail polish. 
  15. Accessories like hair clips and hair bands must be in dark blue or black.